Terms & Conditions
Last Updated: September 3, 2026
Welcome to Aurelark. These Terms & Conditions govern your access to and use of the Aurelark website, products, services and related features.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Aurelark
Aurelark is an online jewellery store offering a curated range of jewellery and fashion accessories through our website.
For any questions regarding these Terms & Conditions, products or orders, you can contact us through our official customer support channels.
2. Use of Our Website
You agree to use the Aurelark website only for lawful purposes.
You must not:
- Use the website for any unlawful or fraudulent activity.
- Attempt to gain unauthorized access to our website, servers or systems.
- Copy, reproduce or misuse our website content without permission.
- Interfere with the proper functioning or security of the website.
- Submit false, misleading or fraudulent information.
- Use automated systems or methods to improperly access or collect website information.
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.
3. Products & Product Information
We make reasonable efforts to display product images, descriptions, prices, sizes, colours and other information as accurately as possible.
However, actual product appearance may vary slightly due to:
- Screen or device settings.
- Lighting and photography conditions.
- Manufacturing or finishing variations.
- Differences in materials, stones or colours.
Such minor variations do not necessarily indicate a product defect.
We reserve the right to correct errors, update product information or modify product availability at any time.
4. Product Availability
All products are subject to availability.
If an ordered product becomes unavailable due to an inventory issue or other unforeseen circumstances, we may contact you regarding the order and provide an appropriate resolution, which may include cancellation and refund where applicable.
5. Prices
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges or other fees, where relevant, will be displayed during the purchase process.
While we make reasonable efforts to ensure pricing accuracy, errors may occasionally occur. If a significant pricing error affects your order, we may contact you before processing the order.
6. Orders
When you place an order on Aurelark, you are making a request to purchase the selected products.
An order confirmation does not necessarily guarantee final acceptance of the order. We reserve the right to cancel or decline an order in circumstances including, but not limited to:
- Product unavailability.
- Incorrect product or pricing information.
- Suspected fraudulent activity.
- Incorrect or incomplete customer information.
- Delivery limitations.
- Technical or system errors.
If we cancel an order for which payment has already been received, the applicable amount will be refunded according to our refund policy.
7. Payment
We may offer various payment methods through our payment partners.
You agree to provide accurate and complete payment information where required.
Payment processing may be subject to the terms and policies of the relevant payment service provider.
Aurelark does not knowingly store complete payment card details unless specifically permitted and required through an authorized payment-processing system.
8. Shipping & Delivery
We aim to process and dispatch orders within the estimated timeframe communicated on the website.
Delivery timelines are estimates and may be affected by circumstances outside our reasonable control, including:
- Courier delays.
- Weather conditions.
- Public holidays.
- Natural events.
- Transportation disruptions.
- Incorrect or incomplete delivery information.
- Other unforeseen circumstances.
Customers are responsible for providing accurate shipping information when placing an order.
9. Returns, Exchanges & Refunds
Returns, exchanges and refunds are subject to the terms described in our Return & Refund Policy.
Before requesting a return or exchange, customers should review the applicable policy and ensure that the product meets the stated eligibility requirements.
Certain products may be non-returnable or subject to special conditions.
Refund processing times may vary depending on the payment method and financial institution involved.
10. Damaged or Incorrect Products
If you receive a product that appears damaged, defective or different from what you ordered, please contact our customer support team as soon as possible.
We may request photographs, videos, order information or other details to assess the issue and determine the appropriate resolution.
11. Customer Information
You agree to provide accurate, current and complete information when creating an account, placing an order or communicating with Aurelark.
You are responsible for maintaining the confidentiality of your account information and for activities carried out through your account.
Please refer to our Privacy Policy for information about how we collect, use and protect personal information.
12. Intellectual Property
All content available on the Aurelark website, including but not limited to:
- Logos and brand names.
- Product photographs.
- Graphics and designs.
- Text and descriptions.
- Website layout.
- Icons and visual elements.
is owned by or licensed to Aurelark and is protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, sell or commercially exploit our content without prior written permission.
13. User Reviews & Content
If you submit a review, comment, photograph or other content to Aurelark, you agree that:
- The content is truthful and based on your genuine experience.
- You have the right to submit the content.
- The content does not violate the rights of another person.
- The content does not contain unlawful, abusive, defamatory or misleading material.
We reserve the right to remove or decline content that violates our guidelines or applicable laws.
14. Promotions & Offers
From time to time, Aurelark may offer discounts, promotional codes, cashback, rewards or other promotional benefits.
Each promotion may have its own terms, eligibility requirements, validity period and restrictions.
Promotional offers cannot necessarily be combined unless explicitly stated.
Aurelark reserves the right to modify, suspend or discontinue a promotion where reasonably necessary.
15. Third-Party Services
Our website may use third-party services such as payment gateways, delivery partners, analytics providers or other technology services.
Your use of third-party services may be subject to their respective terms and privacy policies.
Aurelark is not responsible for the independent policies or practices of third-party service providers.
16. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be:
- Available without interruption.
- Free from errors.
- Free from technical issues.
- Free from viruses or other harmful components.
We may temporarily suspend or modify the website for maintenance, updates, security or other operational reasons.
17. Limitation of Liability
To the extent permitted by applicable law, Aurelark will not be responsible for indirect, incidental, special or consequential losses arising from the use of, or inability to use, the website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
18. Force Majeure
Aurelark will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, government actions, strikes, transportation disruptions, technical failures, internet outages or other unforeseen events.
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, legal requirements or website features.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.
21. Contact Us
If you have questions regarding these Terms & Conditions, an order or any other matter related to Aurelark, please contact us.
Aurelark Customer Support
Email: aurelarkstore@gmail.com
Phone: +91 9236479283
We will make reasonable efforts to assist you with your query.
By using the Aurelark website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.